Refund Policy

Due to the nature of digital goods and instant delivery, we maintain a strict refund policy to prevent fraud and abuse of our systems. All sales are final unless the product is objectively non-functional at the exact time of delivery.

Eligibility for Refunds

We will only issue a refund or replacement if the product (key, account, or tool) does not work. To be eligible, you must provide unedited video evidence of the failure.

Video Evidence Requirements

• The recording must begin on the payment completion page (before you even see or reveal the key/account credentials).
• The recording must show you revealing the product details and immediately attempting to redeem/use it in the target software or launcher without any cuts or pauses.
• The screen must be fully visible (no cropped borders) and system time must be visible.

Non-Refundable Cases

• You changed your mind after purchasing.
• Your PC does not meet the hardware or operating system requirements for the software.
• You were banned due to user error or detection (we do not guarantee immunity from bans).
• You failed to follow the setup instructions correctly.